To calculate your Join Level we take a few things into consideration.
First of all, we take into account how much training you have done before JOIN or during your previous training program.
Secondly, we estimate your FTP based on gender, age, and the number of training activities in the recent past or take the FTP-value/HR threshold level that you filled in when setting up your account. The more training data we have and the more your profile is up-to-date, the more accurate your level can be calculated.
We also need sufficient training history to calculate your level. If you do not have that history, we cannot immediately suggest a Level. In that case, please be patient as it can take some time (and a number of training sessions) to calculate your Level.