We are sorry that you are having trouble signing in with the link in the e-mail we sent. Here are some steps you can try to resolve the issue:
- Make sure that you have the latest version of JOIN installed on your phone.
- Try opening the link on the same device where JOIN is installed.
- If that doesn't work, try using a different browser. Sometimes, certain browsers may block the link due to your settings.
- If the problem persists, you may want to try deleting the app and reinstalling it. If none of these steps resolve the issue, please don't hesitate to contact our JOIN support team for further assistance.