What should I do if I have an active subscription through the App Store or Play Store?
If you have an active JOIN subscription via the App Store (iOS) or Play Store (Android) and want to take advantage of our “Give One, Get One” program or other website-exclusive offers, follow these steps:
1. Cancel Your Current Subscription: Go to your App Store or Play Store account settings and cancel your current JOIN subscription. This will prevent further charges from being made through the app store. Your subscription will remain active until the end of the current billing cycle. Steps on how to cancel your subscription.
2. Resubscribe Through the JOIN Website:
- Visit Join.cc/pricing/, choose your desired subscription plan and complete the purchase directly on our website. You will only pay for your new subscription when your App/Play Store subscription has ended.
3. Redeem Your Free Month(s): Once you’ve resubscribed through our website, any earned free months from the “Give One, Get One” program will be automatically applied to your new subscription.
NB!: The 1 Month Free is earned once the referred person has started a JOIN subscription and payment was collected successfully.
4. Contact Support if Needed: If you encounter any issues or need further assistance, feel free to reach out to us at support@join.cc.
By following these steps, you can ensure that you maximize your benefits from JOIN’s promotional offers.