JOIN Support
JOIN Cycling
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- How to add a planned/quick ride in JOIN To add a quick ride to JOIN that you have planned for later in the week: Open JOIN. Go to "Today's training". Scroll from right to left on the dates/days that you wan...
- Rest weeks Rest weeks are an important part of any training plan, and JOIN schedules them regularly to ensure that you have adequate time to recover and adapt. However, these res...
- JOIN zones / percentages/ zone colours What was the level of difficulty of your workout? We suggest an RPE score based on your training data after every workout. You have complete freedom to adjust the scor...
- Polarised training with JOIN We are continuously working to make the JOIN training plans even better. Those plans reflect that we are big fans of the polarized training model, which many studies h...
- Setting up your first JOIN training plan Setting up your JOIN is simple and straightforward. Once you've set it up, we'll create a personalized training plan for you based on three factors: your athletic prof...
- How do I determine my RPE? You determine your Rating of Perceived Exertion (RPE) by listening to your body during and immediately after the workout. The RPE-score should reflect how intense this...
- Change subscription: Android / Google Play To change your JOIN subscription plan through Google Play, follow these steps: Cancel your current JOIN subscription. You'll need to wait until it has ended before y...
- Link in the sign-in e-mail is not working We are sorry that you are having trouble signing in with the link in the e-mail we sent. Here are some steps you can try to resolve the issue: Make sure that you have...
- Exporting workouts to Wahoo devices Before linking your JOIN account and Wahoo bike computer, make sure that you have the latest version of both the ELEMNT/BOLT firmware installed and the most current v...
- Error when importing a JOIN workout into the Wahoo ELMNT app At this time, it is not currently possible to directly import a workout into the Wahoo app. Wahoo has only made this import functionality available to a few select pla...
- My power data is different from the ones in JOIN When JOIN imports power data, it does not use the average power or the weighted power. Instead, it uses a calculation called "Normalised power." Normalised power is ac...
- Import Strava history If you want to include your previous cycling activities in your JOIN training plan, you can do so by linking your Strava account to JOIN. When you first connect your S...
- What is eFTP How does JOIN calculate eFTP In the JOIN Cycling app, you can see the eFTP in your profile in the training statistics overview. This is your estimated FTP. It’s a calc...
- Compatible devices - Workout Player Compatible Trainers JOIN workout player supports cycling trainers that connect via Bluetooth FTMS and Tacx protocol. Below is a list of supported devices. If a device ...
- Where can I find the 'Create a route' option in JOIN? Unfortunately this option is no longer available in JOIN. It was used so sparingly by our subscribers that we have decided to scrap it and use our resources for bigger...
- ERG mode and JOIN hard intervals For short, high-intensity intervals such as Vo2max and sprints, we recommend turning off the ERG mode on your indoor trainer. This will allow you to push yourself to y...
- Target power is lower than what JOIN has planned It's possible that the discrepancy in your training plan may be due to a difference in FTP settings between JOIN and other training platforms such as Zwift, Garmin, or...
- 100% progress achieved before the goal date Great job on achieving your training goal ahead of schedule! It looks like you have been consistent in your training and have performed above our initial prediction. B...